In case anyone wants to know about the warranty, here it is. Warranty coverage is 6 months. We can't see your odometer, so there is no point of stipulating a milage figure. Beyond the first 6 months, we will look at any problems on a case by case basis up to 1 year. If it turns out that the failure is related to something we did, we will probably cover it. Beyond 1 year, there really isn't anything I can do. This is pretty much the standard warranty my rebuilder offers for all his pumps. I realize this warranty may not be as good as what other rebuilders may offer, but this is all we are set up to offer. One of my customers is having a problem, and has reported it after 14 months. My hands are tied unfortunately, and I feel bad about it, but there is nothing I can do. If he wants to discuss it here, that is fine with me, as I don't want anybody to think a Moose Pump is impervious to problems. His problem sounds like it was caused by contamination or a fuel issue based on what I know. So because of this I would strongly urge people if they think they have a problem to tell me about it, and not wait until months have gone by. Also, if your buying a pump, USE IT! Don't sit it on a shelf and figure your going to use it later when that rebuild your working on is finally finished. The clock starts when FedEx says it has been delivered. There are about 15 pumps out there. This is the first one that has had a problem that I am aware of, just in case your interested in statistics. It was the 6th pump that was sold. I our policy on the Moose Misters will be the same when they start shipping. Since customer service is one of the things I'm bringing to the table, my applogies for not making this clear. I'm pretty sure it was mentioned in a thread somewhere, but I doubt anyone would remember it. Interestingly, nobody has asked me about the warranty until now. I'll be sure to include this info in the box with the pumps as well going forward.
