DEZLPWR
Full Access Member
I bought my Mag Hytec diff cover for my front Dana 60 when it first came out back in April of 2002. Fast forward to about a month ago...
I went to change my diff fluid and I could not budge the drain plug. In the process of trying to break it loose, we ended up twisting two different allen wrenches like pretzels. (Both were high quality, and one was a Craftsman on a socket)
Long story short, we ended up having to remove the whole front cover which required also removing the tie rod. What a PITA! I paid big money (over $240) for this cover, in large part, because of the drain plug/ease of service, and I ended up having to remove it like the stock cover. Not good.
Also, the drain plug was already installed in the cover when I purchased it new, so it was never removed until I tried to.
I had heard about the excellent customer provided by the owner Jerry @ Mag Hytec, so I figured I'd give him a call, and he would take care of me. Not!
I told him all that we went
through with the stuck plug, and he just
matter-of-factly stated that it must have been put on
a little tight from the factory. He said try breaking
it loose with a centerpunch & maybe some heat. I
mentioned using an impact, and he said that may work
as well. Never an apology, and he even said that I
may want to order a new drain plug in case I damage
the existing one, and that they cost $20!
Needless to say, I was not very happy with his response. At the BARE MINIMUM, he should have offered to send me a new drain plug FOR FREE.
Just thought that I'd pass on my dissapointing experience in dealing with Mag Hytec, and warn you that if you order a new Mag Hytec, make sure that you check the drain plug BEFORE you install the cover. Apparently they use Ivan the Gorilla to tighten them sometimes, (WAY beyond the 30 inch/lbs. spec!)and you don't want to go through what I have had to....
I went to change my diff fluid and I could not budge the drain plug. In the process of trying to break it loose, we ended up twisting two different allen wrenches like pretzels. (Both were high quality, and one was a Craftsman on a socket)
Long story short, we ended up having to remove the whole front cover which required also removing the tie rod. What a PITA! I paid big money (over $240) for this cover, in large part, because of the drain plug/ease of service, and I ended up having to remove it like the stock cover. Not good.
Also, the drain plug was already installed in the cover when I purchased it new, so it was never removed until I tried to.
I had heard about the excellent customer provided by the owner Jerry @ Mag Hytec, so I figured I'd give him a call, and he would take care of me. Not!
I told him all that we went
through with the stuck plug, and he just
matter-of-factly stated that it must have been put on
a little tight from the factory. He said try breaking
it loose with a centerpunch & maybe some heat. I
mentioned using an impact, and he said that may work
as well. Never an apology, and he even said that I
may want to order a new drain plug in case I damage
the existing one, and that they cost $20!
Needless to say, I was not very happy with his response. At the BARE MINIMUM, he should have offered to send me a new drain plug FOR FREE.
Just thought that I'd pass on my dissapointing experience in dealing with Mag Hytec, and warn you that if you order a new Mag Hytec, make sure that you check the drain plug BEFORE you install the cover. Apparently they use Ivan the Gorilla to tighten them sometimes, (WAY beyond the 30 inch/lbs. spec!)and you don't want to go through what I have had to....