Any luck with a straight 12v shot? Barring any mechanical oddities it does seem more like an electrical control issue. If it had crapped out mechanically I would expect it not to switch at all, or exhibit the same behavior on either switching event.
I've had similar issues with Ford door locks and traced it to an internal switch fault. One way was good, press the button to reverse polarity and it was very weak to ground.
I've had similar issues with Ford door locks and traced it to an internal switch fault. One way was good, press the button to reverse polarity and it was very weak to ground.