I've been off this site for a while and just now returning to another idi project. Years ago I posted many photos however they were all taken with what is now considered an "old fashion" camera that had an SD card. These current photos I attempted to attach were taken with my cell phone. I'm about as computer savvy as an IDI! Sent the photos to my laptop in an email, then saved to a file. Those files / photos are the ones I tried to attach. Maybe I'll have to dig out that old camera for this thread?
Every picture has a dot extension on the end of it. What you are emailing and trying to upload is just a bunch of 1's and zero's, the extension determines what program is needed to reconstruct the picture. If your phone is sending the picture in some weird format that the site doesn't support, then it will not work.
.jpg is a common format most sites support.
.gif is another common format
.pdf is a format used by Acrobat
.bmp is used by paint as well as .png
You have to make sure your photos are in a common format. Sometimes you can take the photo and do a "save as" and let the software on the phone or the computer change the format to something more common.