The dealers I deal with. Moss in Sanbernardino and Sunland in Victorville wont even talk if you dont have a vin. Both told me 10yrs or newer only.
I was prepared to contact the management of those dealerships and the owners, if necessary, with some embarrassing legal pressure (which I am very capable of doing because I am the equivalent of a paralegal and spent more than a couple of years in law libraries-(Constitutional Law, Civil Law (law suits) and Criminal Law.
I hate law by the way, more specifically the legal system we have but aside from helping other people with legal problems and filing a couple of cases myself, I have written some very effective letters applying some legal pressure that made the recipients immediately change their policies, refund money or whatever. They don't want to risk the consequences.
Ford Dealerships are Franchises, People apply to become a franchise owners (usually people who already have car lots) If applications are accepted the owners have to go through extensive training by Ford Motor Company
Ford Motor Company has substantial control and influence over dealerships and finance nearly all of them, pay for the extensive training of the franchises as well as deliver billions of dollars of cars to them every year essentially on LOAN. Ford would not approve of what you have claimed here so the first step I was preparing to do this morning was to contact these dealerships (Before contacting Ford Motor company) to apply some pressure about their performance as an approved Ford Franchise. They would be able to see whats coming (me contacting Ford Motor Company) and they might consider changing their policies.
I hate injustice of every kind- most often this is violations of a persons legal rights which occurs in nearly every community in this Country on a daily basis- but I saw injustice in what you are claiming too so this morning I was prepared to do what I described above based on what you wrote. So I began to look into it.
To help clear this up:
1) Moss in San Bernardino is
not a Ford dealership (that makes all the difference). They do not have a Ford Motor Company trained parts department, Ford Motor Company sales and parts software (which is a Ford Motor Company Network for Ford Dealerships only). Moss probably accesses information about Ford parts from the local Ford Dealership website. I can do that myself online at any Ford Dealership and I've done so about 10 times this year local and in other states, while searching for a VRV. Sometimes I used the make and model of my truck but I foud that if I used a part number or VIN (depending upon what the website requested) it was faster and the part popped up on the screen and for vehicles 20 years old.
As I mentioned, walking into the parts department in person they had no problem at all finding every part down to the screws on my 1987. The last time that part (VRV) was used in a Ford diesel truck was 1997 and since 1988 it has been in diesel trucks that were specially ordered with a C6 transmission which was phased out beginning 1988 but still available by special order. 1997 is 18 years ago. That is more than 10 years ago Chris. The Moss brothers dealership was probably just checking the local Ford Dealership website in San Bernardino and if they don't have a VIN or part number they couldn't get past 10 years on that website. For your information the
Ford dealership in San Bernardino is: Fairview Ford Sales at 292 North G Street.
That is a BIG strike one against you, Chris for posting deceptive and misleading information.
2) Sunland Ford in Victorville IS a Ford Dealership. Will I contact them based on what you wrote? No. I've already wasted a couple hours of my time this morning based on what you wrote which was misleading.
So what is the deal with you not having a VIN (Vehicle Identification Number)
For your information the VIN number for your truck is on the Title. You might want to write that down if you want parts information from dealerships and large parts suppliers. AT LEAST you can get part numbers from the dealerships which can then be used as a cross reference for parts suppliers who have aftermarket parts as well as OEM (Original Equipment Manufacturer) parts. Incidentally, it is my understanding that after an automotive manufacturer "obsoletes" a part (usually 20 years after last production year - I think is the case with Ford)
From what I understand, the dealership will usually clear their inventory of those 'obsolete' parts and leave the parts locating and supply to other sources (aftermarket). For parts from models newer than 20 years they may not have any parts left at any dealership so they'll be on back-order from their suppliers. Whether or not those suppliers choose to make more parts for Ford is another matter, maybe they will, maybe they wont. Depends on if they have to set up tooling and if there is enough demand to justify that.
The big parts warehouses buy up all of these 'obsoleted' parts and sell them as original OEM parts (which they are) I knew a family that was selling original NEW OEM parts for Ford models from the 1920s through 1940's. They had an impressive collection of old Fords too, including a couple of 'Woodies' from the 1930's.
If you don't have a Title for the truck the VIN number is on a metal plate on the dashboard next to the windshield on the drivers side near the corner. I think it's also in one or two other locations, maybe on the door frame plate. If the VIN numbers have been removed from your truck then I don't know what to tell you.
If you walk in to a dealership parts counter you may have a very different experience - as I mentioned they CAN and DO look up parts for older vehicles and I've done it many times without the VIN number. Having the VIN number makes it very quick and easy for them to
accurately find what you are looking for. Over the phone they may be too busy to look it up without a VIN number OR a PART number. If you are at the parts counter in person they are very unlikely to turn you away. Ford Motor Company would not appreciate that behavior and they are the boss at the top.
Sorry this post was so long