Nothing shameless about it. You purchased a quality product and it works. In this day and age we so often buy something less expensive only to find out its junk. then we spend more money to buy the quality parts. Sorry.. I skip to the front of the line and purchase quality parts the first time cutting the cheap guy out of my hard earned money. Every company has issues every so often. But when siad company turns on you for"doing the install wrong"... Well I don't like reading bout this and try to point others away from the cheaters or cheaper lower quality stuff. Mel has taught me plenty and I am eternally grateful for the lessons...