9 years ago when we first moved to Nv, from Kommie land, my Vac pump took a dump. Pulled it and took it into the store. Guys back then, jumped on it and were going to swap it for me, but then realized they couldn`t get it off the pulley. Didn`t have the special tool back then.
Older guy working there, said to come over to his place about 6PM, and he would R&R it for me.
Some time later I go in to order some Wax & Grease remover, wanted Kleen Strip. Kid said we don`t have it...It`s on your web site. Looks it up...nope, but we have our brand for $35....no way, KS is $20. I`ll sell you ours for the same price. (Master-Pro)
Buy it and thinking, that is some mark up in price...
Go home look up KS and there it is...$20 a can, order 2 and pick them up next day...stupid kid is not there.
It`s gone up in price quite a bit...Thanks Joe.
Last year (spring) needed a Booster for the 86, tell the kid 86 F250, 8500 GVW etc... Gives me the box, and off I go. LIL bigger than the old one, and the 4 studs were off from the holes in the FW.
Take it back..."OH Yeah, that is the wrong one"...need to order, be here in the morning.
Dang, it 7 miles ea way, adds up.
Now I give them the part # which I write with a sharpie under the hood....
along with a few other part#`s.
Friday I go in to buy a Master Cylinder for a 87 F-250.....behind the counter is a person with left 1/2 the head shaved, hair on right side across it`s face, Mascara, eye liner, Black nail polish and probably Lip Stick....
It get the MC, and ask for a Booster, be here in morning....
next day pick up the Booster and rainbow is there, older guy close to 70 says " hey guy I need..." "It`s Miss"....
I would have got fired for less than that talking down to a customer.
There are good people that work in these stores, but don`t seem to hang around.
I go out east of Carson City to the big NAPA, and real gear head,s work there and always get good service, and the exact part.
It`s 25 miles out there, but worth it.
Goat