The Oilburners hall of shame

laserjock

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if youre looking for a set of gauges for your truck.
DO NOT DECIDE ON THIS COMPANY.
i ordered a speedometer, a fuel gauge, oil pressure, engine temp, and volt meter on 2/23/2016

on 5/24 i canceled my order.
the item would not ship until 7/1.

tried to communicate to them through e-mail with my requirements and questions.

i was told to contact an authorized dealer.

save yourself the headache.

call CDI and get ISSPRO's

What company is it Brian? Mobile users don't see the headers necessarily.
 

laserjock

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Inline Tube- Just say no.

Inline Tube-just say no.

The full saga is documented in my build thread but it starts over a year ago. I called them up and ordered a set of prebent stainless lines for my truck. Ext. cab long bed. They didn't have it listed but I was told no problem they can do them. Got them a few days later open the box and look at the lines and think to myself these don't look like stainless. Surely they are. Must just be mill finish and not polished. I didn't think much of it at the time. I installed the front to rear line. After some massaging it fit okay. Fast forward to this spring 3/2015. I'm doing the rest of the brake system (I know it took a while right) and I go to install the rear lines and they have the wrong fittings on the ends. In the process of trying to get ahold of them I read the descriptions of the lines and also realize that I got steel lines and not stainless lines. I call them up and of course its been too long for them to fix the order but the offer to sell me another set at cost. I said okay, I fell on my sword. My fault for not checking sooner. First I got just the rear brake lines. I call them up. Rest of set coming. Nope. Got front to rear main line for a reg cab and was short a master cylinder line. 3 more tries and a month later I finally had a full set.

What was frustrating was the CS people trying to tell me they were guessing on the pattern when I had given the part number to another member with a similar truck and he got exactly what he was supposed to. And when I suggested expedited shipping oh Lordy you would have though I asked for their first born. No my time isn't worth anything...

Just say no or if you do chance it make sure everything is right IMMEDIATELY and don't count on a speedy resolution.
 

KZF250

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My experience with DieselRedemption.com 7792209911 lincolnpimp
http://dieselredemption.com/products/16in-ford-e350-e450-oem-steel-wheel-rim-dually-accuride-29398-32064
http://www.ebay.com/itm/331787315671?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649

When the 1990 Ford E350 Dually Shuttle Bus that I have, sheared 7 of 8 wheel studs it ruined the two wheels on the drivers rear. I looked to the internet to find a used set and found that Diesel Redemption in CRYSTAL LAKE, IL had some. They are offered on their website as well as on Ebay for the same price but juggle the price of shipping around...still basically the same price.

I called Jeff to verify fitting, that they put a fresh coat of paint on them and if I ordered before noon their time that they would make the last pick up for the UPS truck. He said yes to all the above. I also asked if he preferred me to order off Ebay or thru his site. Me knowing that I would save him a few bucks by ordering thru his site I agreed to do that. Since he said they paint the used wheels I went ahead and ordered four instead of two within 15 minutes of getting off the phone and was sent a confirmation Email at 1047am his time...my credit card was charged at the same time.

I received tracking #'s later in the day and when I checked they did not make the last truck and since it was a Friday they just sat at the UPS store all weekend long. The bus was ready to roll I just needed the wheels that finally arrived the following Thursday. When I opened the two boxes (two wheels in each box) they were packed with free stuff that is supposed to be used when shipping USPS Priority Mail and you could tell the paint was wet when they were put in the box and they were only painted on ONE SIDE! The side that only shows when mounted on the front...these were going on the back. The cardboard box was stuck real good to the painted side...and scuffed due to poor packing.

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Here's some pics of the unpainted side that you actually see on a dually.
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When I complained and asked for a refund of the price of one wheel due to only being painted on one side, box stuck to the other and late shipping he refused. He claims I should have known they would only be painted on one side, that he's not liable for the stuck cardboard on the wheel and that he didn't get the order until almost 4pm and busted his ass to get them out the door.

I forwarded his email back to him with the time stamp showing the 1047am order and verified with my CC. Best he would do on a refund was for me to send the wheels back on my dime.

That's my story...I will leave it to you to decide if you want to spend money at Diesel Redemption 779-220-9911 I know I will not. I should have ordered they off his Ebay page so I would have had some protection.
 

theSHERPA

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You have built in protection by using your credit card for the purchase. Just leave them on your front porch and do a charge back through your CC company.
 

IDIoit

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you also should have asked in the market place, I have a complete set of these and would have let them go for cheap. but you woulda had to paint BOTH sides
 

KZF250

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You have built in protection by using your credit card for the purchase. Just leave them on your front porch and do a charge back through your CC company.

They are on the bus now but I may look into a partial dispute since they were not as advertised and return would have been at my expense.


you also should have asked in the market place, I have a complete set of these and would have let them go for cheap. but you woulda had to paint BOTH sides

Thanks for the offer and would have been fine with painting whatever I got. My beef is I specifically asked the guy what he is going to sell me and when it would be here and he failed with both.
 

theSHERPA

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Since you installed them it may be too late, but in a charge back, shipping is not on you--its up to the seller. Got ripped off one time, called my CC company for a charge back and told them to tell the seller his package (reseated and packaged back up) was on the porch at my address. Seller had to coordinate pickup through UPS. A few days later, the box was gone. Easy peasy.


Sent from my iPhone using Tapatalk
 

ReticulateSplines

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Classic Diesel Designs AKA Thewespaul

Sorry it has come to this but my interaction has been less than stellar with this young man. This is going to be a long post, but I feel that I gave him plenty of time and patience and see no other way to get around this.

I am going to try and do this as polite as I have tried to be with him during our interaction. I sadly must report he has been less interested in such tact.

We agreed to do some bartering for services. We met several times, I met his family and enjoyed my visits to the ranch very much. I am not a shy person and very open about my disdain of lousy craftsmanship and half-ass work. We all had laughs about ****** work we had seen including showing some previous work done by others that was just plain laughable, and not understanding how there are people who think they are to good to learn/grow/change. In sharing this with them all I am not afraid to admit I too make mistakes and that is part how we all grow is learning how not to repeat mistakes we have made. A large part of my enthusiasm for our agreement to barter was to learn all that I can about this engine I have learned to really love and appreciate but also that Wes and I seemed to share similar qualities and strive to do the best work we can do at all times. That is about the end of the good.

I have to admit that I wish I had not let him touch my truck. I gave a lot of room for error and, understanding that I was doing testing prototype/development work, I was fully honest about the errors I encountered. Not only that, but I did not just dump on his work rather I responded with solutions as I saw fit. I prefer to provide solutions rather than just pointing out problems, and I love problem solving, but my efforts seemed fruitless. I was met with defensive attitude and a shucking of responsibility that is a misdeed to our agreement. My 7.3IDI had been a truely reliable workhorse -- but since he has touched the truck I have been stranded requiring a tow and now have reservations about whether or not I will make it to work in the thing which had never before presented itself and is one of the most frustrating problems out of all of this mess.

If Wes had not been so defensive to the point of blaming me for the problems, I wouldn't be so ticked. If the fuel system failure/stranding was the end of the issue I would not be writing this, but it got worse from there. I have plenty of pictures on my phone, never learned to upload to this forum but I will figure that out here once I finish authoring this.

Just a dump of issues.

Plumbing in fuel "upgrades" with hard line and teflon tape stating he has "always used teflon tape" when I questioned its use as the system was leaking profusely. The teflon tape on pipe threads to me seemed an issue as I do not use teflon tape on anything besides water or air/compressed gas lines. The teflon tape failed because the joints were not tightened at all.

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"Fixing" the fuel pickup shower heads that have both now fallen off in a matter of a couple weeks. On top of that, the lock rings leak. Lock rings never leaked, now it does, he blames me for this issue when I attempted to solve it myself by asking if there was an O-ring, in which case I would try to snug it down a bit more, or no o-ring in which case I would pull it again and clean and reseat it.

Not using parts he told me he would use, ones he has been "running for years", then telling me I should switch it out myself to use what he has always used to eliminate the issue...

Using very expensive cable that I supplied him, and left him extra for his own use, to run new cables on the batteries/starting system and attaching in an extremely sub par method. It seems Wes uses air impact, or nothing, to on any hardware he touches. The battery terminal on my Driver Positive post was destroyed from obvious over torque. The ends of the terminal that grip the post were smashed together %100 to point of tight in which there are no threads left to tighten the ends any closer... this split the ring that is supposed to snug over the post. The terminal was not only destroyed to where it wouldn't hold onto the post, but the side of the terminal lug that was supposed to be interior threaded (he drilled out to shove the cable end in the lug instead of proper method of attachment) was split open as well.
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The splitting is common when a proper crimp is not deployed and especially on something that was never intended to be crimped! Use of large channel locks or vice grips is not an acceptable substitute for crimping. The new cable that I provided was mix/matched with old cable that was already on the truck and beyond need of replacement, and instead of using proper crimps he poorly soldered them and then here is what really ****** me off -- HID HIS SUB PAR WORK BENEATH HEAT SHRINK!!! He did not want to tell me it was not great work, and now I see why he has 0 pictures of his work to my truck on this forum because it is embarrassing.
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First of all, even a well made solder joint is a brittle joint and requires strain relief to keep from failing under vibration which is why battery leads have crimped on lugs. Second, if you know your soldering iron is junk why attempt to make it work to do a job it should never be doing. Third, the lugs used were extremely under sized to where at best case only half of the strands fit inside the damn lug. Seriously this is just plane half ass and careless and causes other issues with the starting circuit that Wes himself told me was "the most important thing you can do for hard starts on these trucks is bring the starting circuit up to par". It is absurd to think this is the type of work he would do but to then hide it in heat shrink is maddening. Oh and on top of that told me "I left you enough slack to trim it and do it right... [ I am sorry, so you planned on me having to redo it is what I am hearing. Not because you left slack, that is a good practice, but left an obviously failed component in place and then didnt say anything about it until I point it out. Then when I point is out you didnt believe it perhaps because you wanted a picture..] this is just one of the many lousy interactions that continued to occur.




Originally told me he pop tests all injectors before installation as that is best practice, I have read that as well by other sources, then installs unknowns, no pop test, dont think he even owns the equipment and if he does why it wasnt used is beyond me. I did buy+supply IP/injectors from a company he talked down on, Pensacola Diesel, but I had bought the parts well before meeting him or getting too deep into this forum. So yes that purchase was on me, but no due diligence was paid toward assuring they were even worth half a **** before installing them. Routed a vacuum line through one of the injection line loops which ended up pulling that line enough to cause failure of the vacuum to my hvac system. I foil taped it back for now as I have too many other issues he created that I am still working through.

Cranking the truck over for long enough to smoke the hot wire on the starter motor. This is one of those things I read about this truck was to not crank on it too long without a cool off period. I misplaced my trust in Wes as I had watched him start some of the other trucks on the ranch with long crank times and thought that -- well maybe it is one of those things that people over worry about and he seems to know what he was doing (this was during my 2nd of 3 visits to his place) and this was my mistake for not saying anything.
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I should have stopped then, I should have realized what was going on and left and fixed the issues he caused so far but I did not. I was interested in learning more about the IDI and I felt that he would make things right and do a good job and help me get the truck up to *****. Well the long crank time issue has pushed me over the edge now as I realized he destroyed more parts in a half ass attempt to fix the issue that he caused and undoubtedly will argue "it was that way when I started" as he seems to take no responsibility for his actions. He told me we could replace the solenoid without pulling the starter, so he went to do that and in my recollection spent a good part of the day under my truck "working" on the issue he created. He could not remove the solenoid with the starter mounted, and he did not pull the starter to fix the issue. I was working on other parts of my truck while he did his end and I just kinda let him do his thing, again misplaced trust here. Well yesterday I found out why he could not get the solenoid removed, because I went to replace it myself. First of all, the hot lead coming down to the solenoid was obviously pneumatically tightened because when I went to look at removing it the body of the solenoid itself moved.. As in I put 2 wrenches up there, one to hold and one to torque off the nut and the top of the solenoid moved... well thats not any good. So I figure I will leave the lead in place and remove the solenoid with the lead attached (all of the batteries disconnected already of course) and I looked at the screws holding it on and guess what, STRIPPED! woweee the fun keeps piling up! So naturally I decide to remove the entire starter to fix this problem and one of the 3 bolts holding the starter motor on were not tight, missed it with the pneumatic I see. The bottom 2, easy to reach, were no problem so I backed them out a turn or two then put them back in to hold the starter while I reached the 3rd. I found a combo of extensions to reach the bolt, one hand up to guide the socket, apply inward pressure and... no **** its stripped??? I dipped the end of it in a bit of fine grain sand I have here, used a slightly different combo of extensions to give me a bit more pressure, levered that ****** on with a cats paw and slowly applied pressure and got that sucker out of there and lowered the starter out... Now I understand why he didn't replace the solenoid in place or why he didnt pull the starter to fix it properly, because he stripped it and was covering his tracks alluding to "this should hold up for a bit longer, well see how it goes" I shrug it off not knowing fully what just occurred as I was not under the truck but I did hear that air tool!


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Wes seemed to imply it was a burden to have me at his shop this last visit, which he will claim he spent 20hrs on my truck in 2 days. Supposing he did spend 20hrs, which other people came and went and he had other tasks he was involved with during my visit but ill give him his claimed 20, I redid all of that work myself now and it took me about 18hrs. Now when I add the time it took me to do things like write this, or the email I sent him about how his attitude is bothersome, I am at a loss. Also, considering it is a 4hr round trip to his place I have spent 12hrs in drive time alone.

The one item I do not have photo evidence of, maybe I should get some video, is the noises the truck makes on cold start now. I am hoping I can get a handle on this and that nothing major is wrong, but the truck sure is loud and clacky at start up. I had heard the truck make the hollow "SHUH SHUH SHUH" sounds sometimes in very low temp cold starts but now I have to figure out why it sounds like the top end is about to dance out of the valve covers on every cold start I do.

Now you might ask "why would you have him do all of this work if you seem to know what you are doing" and the answer simply put is that I firmly believe we all need help sometimes. Not everyone has the time to do everything even if they have the ability. And now that I went through all of this, I sure as heck wish I had done it all myself because I am slowly redoing everything myself anyways. I really want my old IP and Injectors back as I would have them rebuilt by the professional member on this forum, and oddly enough Wes never mentioned his name, handle or business... I want to get those parts rebuilt properly so I can put them on my truck but I likely wont see them. We had an arrangement that I was happy about and that was supposed to lead to more work for both of our businesses but I will no longer do business with Wes or Classic Diesel Designs. A shame really, I liked Wes and his family and I tried my hardest to look past mistakes. I had hoped we could both learn and grow from our experiences but that will not happen now. He wants to talk about how the trucks he works on are "made reliable prior to upgrading for power" but I hardly consider tooling around the ranch as reliable. I easily put hundreds of miles per week on my rig and I wouldn't trust his work to even my beater offroad toy.

I am not going to pretend I had a show truck and I know my truck had not been given the love it needs but in all honesty I can say that none of these issues were present before he got his hand on the truck. The worst issue I had before he started on my truck was hard starts when the temperature would dip, but once the truck fired it would run without issue.
 

Thewespaul

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Here’s my side of the story which I feel is fair since I dealt with Chad aka Chads Customs on a professional level concerning his fabrication work he does on the side.

Last year Chad aproached me over the forum needing some work done on his truck, I learned he was a fabricator and he did some custom work on the side. We hit it off instantly and agreed to trade my work on his truck for him doing some fabrication work for me. I was upfront about keeping track of the work I did and parts I bought to keep square on the deal. He agreed and all was well.

Well Chad lives about 2 hours from me and is as busy as I am with work, so I arranged several weekends to devote to working on his truck, which often put me behind on other projects and away from my family. Usually biting off more than I could chew bit me in the rear while working on his truck and in order to get the jobs done that he requested I had to cut corners, I admit that and he was aware of that. I often would ask him before going the quick way over the right way and we he would openly tell me to proceed, since it was usually late into the night I was working on his truck and he wanted to get home.

In exchange for working on his truck he built some things for me and he said for ease of prototyping he wanted to test them on his truck. The last weekend I worked on his truck he got a new fuel system that I purchased out of pocket. In order to get all the work done Chad stayed the night and I let him stay with us, I fed him and we had a good time. With the new upgrades his truck ran great, better than it ever had. After he left he updated me for a few days telling me how the truck runs so great but later into the week his truck had some issues with air intrusion with the new fuel system and I did my best to talk him through the diagnosis. He was very immature about the issues and blamed the quality of the parts I had bought and my work, in turn I was defensive of the parts because I have them on many trucks of my own and I explained the situation with having so much work to do with too tight of a deadline, and said we should set aside more time when he next came out. He agreed that maybe he can take some time off work, so we don’t have to be rushed. I heard nothing more and tried to check in with him to see how the truck was doing and if he had made any progress on his side of the work. I either got a non-reply like “not really” or no reply at all. I began to feel like I was being taken advantage of.

Chad did do some work building some parts for a electric fuel pump conversion kit but all the parts ended up on his truck. I have over fifty hours in his truck and plenty of parts receipts, but got nothing in return for my work.


I feel he didn’t post this to give an honest, professional review but to hurt me because he has an invoice that he doesn’t want to pay.


I admit that the work pictured is poor, but I did what I had to do to get him home. I regret working for Chad since everything had to be done in an extremely short time frame and meant I had to do jobs in a speedy fashion outside of how I normally operate, I am sorry it ended like this, I appreciated your company and your friendship. Give me a call or shoot me a text and we can work this out, I’ll be happy to delete this as soon as you do. Until then, I will await payment for the invoiced work and parts.

*After sleeping on this situation here’s what I am going to do.

I am not proud of the work I did and it was my mistake for taking on twelve hour jobs that show up at 6pm on Sunday. I did what I had to do to get you back on the road, but the work is not satisfactory to my own standards, so your invoice is forgiven. I will eat the $2,400 cost, so enjoy the free parts.
 
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ReticulateSplines

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To which I retort,

Your attention to detail is severely lacking, your observation skills and diagnostic ability suffer greatly because of that. You also seem to have a memory problem, that or you are so deep in your own delusion that you have convinced yourself you know what you are doing.



He was very immature about the issues and blamed the quality of the parts I had bought and my work, in turn I was defensive of the parts because I have them on many trucks of my own

This point I debate with you as it is far from a true recollection of events and so happens to be in direct conflict of a conversation between us, of which I have written record of you stating a directly contrasting argument... in plain old English --you are a liar--

Not using parts he told me he would use, ones he has been "running for years", then telling me I should switch it out myself to use what he has always used to eliminate the issue...

Your quote says the opposite of what I posted and I figure I can post up a screen shot of your text to me if we want to continue on this path but I will only do so if you, or anyone who is thinking about wasting their time with you, wish to see it. Your text was sent to me at 0842 Monday Feb. 12 while I was waiting for the tow truck to bring me home from a failed fuel pressure regulator and NOT an air intrusion.



Furthermore, none of the issues that you caused on my truck were "diagnosed" by you. It was agreed upon by both parties that I would use my experience and expertise in prototype and product development to thoroughly document all failures of the system so that your "future customers do not have to handle these issues". Well hopefully any of your future customers take the time to read this and any current customers will cut into some of your heat shrink to divulge what may lurk beneath.

To expand on your poor recollection of the time you spent on my truck, I would have never given the okay to perform any of the electrical work that you did had I known you absolutely had no business doing so. If you had done so much as inform me "this work is less than par and will need further attention" I would have dropped what I was doing to provide you with the training you lack in how to properly crimp on lug rings. Actually, I take that back because the first thing you have to do when crimping on lug rings is HAVE THE APPROPRIATE SIZE CONNECTOR! You couldnt get even half of the strands of the expensive cable I provided into the lug. None of that garbage you call wiring was done in haste, it was done out of ignorance for proper standards and lack of ability, plan and simple.

I also see that you have gone back to edit your post, covering the tracks of your deceit. Had I viewed your response here prior to seeing your text/email conversation yesterday, my tone would have been far less pleasant last night as this has become an infuriating transaction which continues to waste my time. It is factual that your original and unedited post, were it compared to your off-forum interaction with me, would have been further proof that you are trying to save face. What I am seeing is someone who did me wrong and is now badmouthing me to try and play victim.

I am not playing victim, I am not using the hall of shame to avoid paying. I am using the Hall of Shame to give the honest review of your labor on my vehicle so that others can be warned of what I have been dealing with. I agreed to allow you to do your work AS YOU SEE FIT and then to invoice me for the work, which we would then work out with bartering. I have work into R+D of your supposed upgrade and it will be reflected on my invoice to you. When I am completely done fixing your work I will send you my invoice to include the parts you took off of my truck and kept.
 

towcat

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This forum is not for a ***-for-tat exchange. Both of you had your chance to speak your peace. take any further grievances to private messaging. any further open discussion of this matter will result in a vacation and if that doesn't work, a ban from the forum.


A reminder to all reading this.

OBN is only a communications portal. Should you choose to do financial transactions with another member, you do so at your own risk. OBN is not liable to what transpires from here.
 

ReticulateSplines

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This forum is not for a ***-for-tat exchange. Both of you had your chance to speak your peace. take any further grievances to private messaging. any further open discussion of this matter will result in a vacation and if that doesn't work, a ban from the forum.




A reminder to all reading this.

OBN is only a communications portal. Should you choose to do financial transactions with another member, you do so at your own risk. OBN is not liable to what transpires from here.

I understand fully. Thank you for your time Towcat
 

chillman88

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AMERICAN POWERTRAIN WAREHOUSE (TRP/APW)

On March 3rd (Saturday) I ordered a bearing kit for a transfer case. On Tuesday March 6th I inquired as to when it would ship as follows.

I understand it takes time to build a kit, I'm just curious when I should expect this to ship and any idea of lead time?

After receiving no reply two days later I inquired again as follows.

I have not gotten a reply from you yet, when can I expect this to ship?

Thanks

After doing a little digging I decided to cancel my order.

https://www.bbb.org/new-jersey/busi...wertrain-warehouse-in-cherry-hill-nj-90166153

To my surprise the order is marked as being "refunded". My credit card does NOT show it as being refunded. I will update when I have anything to add.

Overall if you cannot bother to respond to a simple polite inquiry from a paying customer, ESPECIALLY having as many bad comments as you have, I can't trust you.
 

Alwaysreadyrob

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REDMANS DIESEL REPAIR
OAKHURST CA.

I had them change my injector cups on my 2002 F 350 and install some 2008 power tow mirrors. They told me it would be about 2,000.00 but when I went to pick it up the price jumped to $ 6,000.00 and the power mirrors didn’t even work, they said they were installed but I needed to pay more for them to make a wire harness. To top it off, there is a gap about the width of a ford key sideways where they did not seat them properly.
Never doing business with Redmans Diesel in Oakhurst CA again.
 

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